Installation guidance
Placement, clearance and initial-use guidance.
Cooling Appliance Care
LG Refrigerator Service
Service-request support for cooling concerns, frost, leakage, door seals, unusual sound and regular refrigerator care.
Book Refrigerator Service
Supported Types
Care for modern refrigerator formats
Single DoorDouble DoorSide-by-SideMulti-DoorConvertible Refrigerators
Common Issues
Cooling and performance concerns
Refrigerator not coolingOvercoolingWater leakageExcessive frostCompressor noiseDoor seal issueInterior light not workingTemperature fluctuationsIce maker issueUnusual vibration
Service Options
Focused support for reliable cooling
General inspection
Review of reported operation and symptoms.
Cooling-system inspection
Professional assessment of cooling concerns.
Repair assistance
Support after appropriate fault diagnosis.
Cleaning and maintenance
Care for accessible, safe-to-clean areas.
Door-seal inspection
Check for visible wear and closure concerns.
Care Tips
Support efficient everyday use
1
Allow suitable airflow around the refrigerator as recommended in its manual.
2
Keep door seals clean and check that doors close completely.
3
Avoid blocking internal air vents or packing shelves too tightly.
4
Arrange inspection if cooling changes persist or electrical noise seems abnormal.
FAQs
Refrigerator questions
Settings, blocked airflow, a poor door seal or a component fault may be involved. Persistent loss of cooling needs inspection.
Refrigerators cycle and make normal airflow sounds, but a new loud, grinding or repeated abnormal sound should be assessed.
Frequent opening, an incomplete door seal or a defrost-system concern can contribute.
Yes. Select Inspection or Maintenance and explain the door-seal concern in the problem field.
Protect the floor, avoid unsafe contact with electricity, and arrange inspection to determine the source.
Need refrigerator service support?
Describe the cooling concern and choose your preferred time.